Custom surfboard orders take an average of 3-4 weeks to complete (During the winter season this time frame increases to 6-8 weeks). $100 minimum deposit required to start order.
STANDARD CUSTOM ORDERS
There are 3 ways you can start:
1. Make an Appointment/Swing by the Arakawa Factory Showroom
Feel free to stop by the EA factory on the North Shore. Our doors are open whether you are looking for a new board or just want to check the place out. As we are a fully active factory, the best way to guarantee time with EA (especially during the winter season) is to call ahead and schedule an appointment. In any other case, one of us will always be there to help you get your order started.
2. Talk to EA over the phone
Call us anytime between 9:00AM and 5:00PM HST (Hawaii Standard Time), and EA or one of our experienced staff will be happy to begin filling out your custom order.
+1 808 637-0068
Some ordering tips:
- Have any helpful information ready when you call such as your height, weight, and the dimensions of your current board.
- If you are referencing another EA surfboard, note down the serial # and we can pull up the original design from our records.
- It is also helpful to have our website close at hand as a visual reference during the phone call.